Building one AI agent using either a conventional pipeline, or realtime multimedia agent has never been easier. Lots of really great choices from buying the whole agent as a cloud service from an single provider through to building using Open Source and plugging it in yourself from the GPU up.
This talk is a practical perspective on integrating different providers and agent technology resiliently into telecoms networks using tools like Kamilio SBCs or Freeswitch as a B2BUA, to optimise resilient trunk access and build arrays of AI agents as registration clients at scale.
We also touch on agent observability and interaction quality monitoring for commercial SLA compliance.